Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
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After10% Off Your First Service Visit
Valid on your first completed service visit with us.
Valid through January 31, 2027
Written Price Before Any Work Starts
Valid through January 31, 2027
Written Guarantee on Every Repair
Valid through January 31, 2027
Free Second Visit if the Repair Fails
Valid through January 31, 2027
Mention the offer when you book. One offer per household per visit; offers can’t be combined with each other and don’t apply to work already quoted or completed. Local pricing and availability vary by location - your local Marsh Water Damage Restoration team confirms the final price in writing before any work begins.
Every job is priced the same way: a free written estimate
We price the job, not the hour. Before anyone touches anything, you get the full price for the specific work in writing - no hourly meter, no membership to join, no financing to sign, and no line items added afterwards. If the number isn’t right for you, the estimate is still free and you owe us nothing.
How We Price Damage Restoration Work
Every job at Marsh Water Damage Restoration is priced job-by-job, off a free written estimate. No hourly rate ticking in the background, no plan to sign up for, nothing to join. You see the full number for your specific job, in writing, before a single tool comes off the truck.
That matters because damage restoration isn’t a commodity. A flooded basement in one house is a completely different job from a flooded basement two streets over – different materials, different how far the water traveled, different what was sitting in the path. Tobias Reyner and the Marsh team scope the actual job, then write the actual price. What you read on that estimate is what you pay. It doesn’t move.
What a Visit Actually Costs You to Find Out
Nothing. The estimate visit is free.
Here’s what it includes: a technician walks the affected area, identifies where water or damage has traveled (which is often further than it looks), and puts together a written scope for your specific situation. That written scope comes with a written price. The whole visit typically takes under an hour. At the end of it, you have a document in your hand – not a ballpark, not a “we’ll call you” – and you are completely free to say no. No pressure, no deposit to get the paperwork, no obligation. Calling us costs you nothing. Finding out costs you nothing.
When People Usually Call Us
Most calls we get fall into one of two moments. The first is urgent: something happened – a pipe burst, the water heater let go, a storm pushed water through a wall – and the homeowner is standing in it right now. That call comes in at 2 in the morning sometimes, and a live person answers it here, every time. Water doesn’t wait for business hours, and neither do we.
The second type of call is slower. A homeowner noticed something: a stain on the ceiling that wasn’t there last season, a smell in the basement that started after a wet spring, a corner of drywall that feels soft. Those calls come in during the quieter weeks, when there’s time to look around and think. Both calls get the same response: we come out, we look at it, we write down what we find and what it costs to fix it.
Tobias has been in this work since 2005. He’s seen both kinds of jobs hundreds of times. The slow-discovery jobs can surprise people – water travels, and what looks small at the surface is sometimes a bigger story behind the wall. The estimate visit is how you find out which one you’re dealing with, at no cost.
What You Can Expect From Us Either Way
These things are on every job, whether an offer applies or not.
- Written price before any work starts. That’s not a promotion. It’s how we work.
- 365-Day Done Right Promise. If a repair isn’t right within a full year, we make it right. That’s documented, time-stamped, and printed on every work order – not something you have to argue for.
- Free second visit if the repair fails. Included automatically.
- Threshold Verified technicians. Every technician is background-checked, identity-verified, and sent to you by name and photo before the visit. They show a photo ID badge at the door, every time. They arrive uniformed and in a marked vehicle. This is the Threshold Standard – applied on every visit, not just the first one.
- Professional-grade drying and extraction equipment. Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry – the same commercial tools used on large losses, brought to residential jobs by technicians credentialed through IICRC, RIA, and IFA.
- Photo-documented assessments. What we find gets recorded. If you’re working with an insurance adjuster, that documentation travels with the job.
Tobias describes the Marsh approach plainly: “Water out, home dry, and a crew you can trust inside the house.” That sentence is the whole job description.
Common Questions
Is the estimate really free?
Yes – completely. A Marsh technician comes out, walks the damage, and gives you a written scope and written price at no charge. You owe nothing for that visit regardless of what you decide to do next. Call (910) 613-6568 to schedule yours.
Do you offer financing or a monthly plan?
No, and that’s deliberate. Every job is priced off a free written estimate – you see the full number before any work starts, and that’s the only pricing mechanism we use. No hourly rates, no subscriptions, nothing to sign up for. We made that choice because it keeps the pricing simple and honest: one number, in writing, agreed before anyone picks up a tool.
Can I combine two offers?
One offer per household per visit. If you have a question about which offer applies to your specific situation, the person who answers the phone can walk you through it – and yes, a live person picks up, any hour of the day.
Does the price change once you’re on the job?
No. The written estimate is the price. If a technician opens a wall and finds something that wasn’t visible during the estimate – something that changes the scope – we stop, write a new quote for the additional work, and get your approval before continuing. You will never find a line item on the final invoice that wasn’t on the written price you agreed to.
Get Your Free Estimate
Call (910) 613-6568 – a live person answers 24 hours a day, 7 days a week, including holidays. Or book online if that’s easier. Either way, the next step is a free written estimate with no obligation attached. Marsh has been doing this work since 2005. We know where the water goes.
Written by Tobias Reyner, Owner and Lead Restoration Technician at Marsh Water Damage Restoration, serving homeowners nationwide since 2005.